PayPal is preferred.  Or you can pay with your Visa or Mastercard by calling us at 800-245-0647 x304.  Cash is accepted by pre-arrangement if you are picking up your order at our Denton, Texas, facility.

We do not accept American Express, Discover, money orders, or checks.

Please note that if your payment is done via a PayPal e-check, PayPal places a hold on the payment until funds have cleared your bank and their system.  Your part will be held until we are notified that these funds have cleared.  Once we receive notification, we will ship your part immediately.
 

Checkout/Shipping information is expected within 3 days of auction close.  After 7 days, any unpaid auctions will be subject to an Unpaid Item Dispute through eBay and possible cancellation.

If you have won multiple auctions and wish to combine them to save on shipping, please refer to our Shipping FAQ for information and instructions.
 

Yes.  Before you go through the eBay checkout system:

1. Send us an email indicating that you wish to pick up your item and pay for it at our facility.

2. Include your name and daytime telephone number as well as your email address.

3. We will contact you with a reservation number that corresponds to our inventory system.

4. You have seven calendar days from the auction close to come to our facility to pay for and pick up your part.  After 7 days, any unpaid auctions will be subject to an Unpaid Item Dispute through eBay and possible cancellation

5. All items picked up at our facility are subject to Texas Sales Tax (8.25%) and a 1% EPA Recovery Surcharge.

6. When you arrive, ask to speak with "eBay Mike" who will assist you in payout and getting your part.

If you are picking up a large item such as an engine, transmission, door, or other body panel, be sure to bring a truck or trailer large enough to accommodate your purchase.  Also bring the necessary tie down straps to secure your purchase to your vehicle. 
 

All Texas residents and businesses must pay 8.25% sales tax on purchases that they will use/consume themselves.  This includes businesses with a Texas reseller certificate that are the end user of the item purchased.

If you are a business that has a valid Texas reseller certificate, it must be faxed to us at 940-387-6715 before you send payment or pick up your part.  Please indicate the eBay item number on your fax.  However, this only can be lawfully applied if you intend to resell the the item you have purchased.  If you use the item purchased in your business, you must pay the tax.

In addition to the 8.25% Sales Tax, UsedAutoPartStore & Denton County Auto Salvage charge a 1% EPA Recovery Surcharge on all Taxable purchases.  This surcharge helps to offset the increased cost of removing, storing, handling, and disposing polluting materials that are found in modern cars and trucks.
 

If you have won multiple auctions from UsedAutoPartStore and wish to combine them into one shipment, we will do our best to accommodate you.  Much of the time, we have setup our listings to automatically help you with this, especially on listings where we have more than one of the item available.  However, on occasion, we will need to manually adjust the shipping to what is fair to both of us.

If you purchase multiple items and the shipping is not automatically combined and reduced, please contact us right away before you make you complete the checkout process and make payment.  We need to combine the sales within our database and update eBay so that the correct items and total (with revised shipping) is shown on their end.

Please note, that by sending a PayPal or any other type of payment before we have had a chance to determine the revised shipping cost does not constitute UsedAutoPartStore's agreement to combine the orders.

If you submit payment by PayPal or another means without contacting us in advance, each auction, including the shipping, will need to be paid for separately.  You may also unnecessarily delay your order.  Please wait for us to talk with you and revise the shipping costs before you pay for your order.  We will determine a fair cost of shipping the combined order and if we can reduce the cost, we will.

PLEASE NOTE:  Airbags cannot be combined with any other orders due to the Federal requirements for shipping these items.

If you have any questions, please contact sales@dentonautosalvage.com regarding combining and payment of multiple items.  Be sure to include the eBay item numbers of the auctions you wish to combine.
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We leave feedback once the customer has left feedback for us.  Once you have your item, it is greatly appreciated that you leave feedback for us.  Since building a good feedback record is important to us, you may receive a reminder to post positive feedback if you haven't done so within several days after receiving your item(s).

If for some reason you are not happy with your purchase or experience, please contact our customer service department at 940-387-5202 ext. 304 so we can help you solve the problem before posting negative feedback.

For more information on the eBay feedback system, please click this link.